insights | 28.11.2022

What is Ecommerce? Definition & Examples

What is Ecommerce? Definition & Examples

Ecommerce, also known as electronic commerce or internet commerce, refers to the buying and selling of goods or services using the internet, and the transfer of money and data to execute these transactions. Ecommerce is often used to refer to the sale of physical products online, but it can also describe any kind of commercial transaction that is facilitated through the internet.

Ecommerce businesses can range from small, home-based operations to large multinational enterprises. No matter the size or nature of your business, if you’re selling goods or services online, you’re engaging in ecommerce. In this article, we’ll give you a comprehensive overview of what ecommerce is, how it works, and some examples of popular ecommerce platforms.

What is Ecommerce?

Ecommerce refers to any type of commercial transaction that involves the transfer of information across the internet. This can include anything from purchasing a product from an online retailer to booking a hotel room or ordering a taxi via a mobile app. At its core, ecommerce is about using the internet to buy or sell goods or services.

How Does Ecommerce Work?

There are three key components to any ecommerce transaction: a customer, an order (i.e., the customer’s purchase), and a payment. In order for an ecommerce transaction to take place, all three of these components must come together seamlessly.

Customers initiate an order by adding items they wish to purchase to their virtual shopping cart on an ecommerce platform. Once they’ve finished adding items and are ready to checkout, they enter their shipping information and choose a payment method. Customers can pay for their order using a credit card, debit card, PayPal account, or other online payment method. Once the customer has submitted their payment information, the orders is sent to the merchant for fulfilment.

The merchant then ships the products directly to the customer’s doorstep (or wherever they have specified). In some cases—such as with digital products—the customer will have access to their purchase immediately after checkout without having to wait for it to be shipped.

It’s important to note that not all ecommerce platforms are created equal—some are better suited for small businesses while others are geared towards larger enterprises. We’ll explore some popular examples later on in this article.

Types of Ecommerce Businesses

Broadly speaking, there are four main types of ecommerce businesses:

  • B2B (business-to-business): B2B businesses sell products or services to other businesses rather than individual consumers. An example might be insurance software that’s sold exclusively to insurance companies.
  • B2C (business-to-consumer): B2C businesses sell products or services direct to consumers rather than other businesses. An example might be an online retail store like Amazon that sells consumer electronics direct to customers.
  • C2C (consumer-to-consumer): C2C businesses enable two individual consumers buy and sell products or services directly with each other. An example might be eBay which provides a marketplace for individuals consumers sell everything from used books C2C.
  • C2B (consumer-to-business): C2B businesses provide platforms where individual consumers can sell products or services directly businesses. For example, YesGraph which helps businesses grow their social media following by providing them with targeted leads C2B.

Ecommerce is simply defined as any type of transactions that involve buying or selling goods services over the internet. There are many different types of eCommerce models such as business to consumer or business to business. Each of these models have unique benefits and drawbacks. Understanding these terms are key to operating a successful online business. Furthermore development strategies tailored towards the company model ensure it reaches maximum potential revenue growth available within the model.

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