Our service captures real-time interactions on your site which are then reviewed by our UX team. We filter, triage and digest thousands of sessions surfacing those which offer real insight and value to help inform positive changes for your ecommerce website.
Discover obstacles that your customers face during their shopping journey.
Small changes often make a big difference when it comes to ATB rates. We find them for you, quickly.
Make data-driven changes to enhance user experience and increase conversions.
We trawl through the sessions so you don’t have to.
Whilst there are many session recording tools out there, having the data is not enough. Our team spend hundreds of hours reviewing sessions for clients each month saving you valuable time and providing accurate assertions about changes based on watching videos for clients across multiple sectors. In short it’s experience you can’t find anywhere else.
One of our clients, a renowned online apparel store, saw a 100% boost in ATB rates within a two weeks of using our service. Here’s what they had to say:
It depends on the number of sessions you wish to record & review, packages start at £360+VAT per month and are tailored for each client.
Sign up for Xigen’s new service today and embark on your journey towards an optimised user experience.
So, what is the sales funnel? The sales funnel (also referred to as a marketing funnel) represents the different stages a potential customer goes through to make a purchase. These stages are...
For most of your customers, the homepage of your eCommerce site is the first thing they’ll see when they visit your website...
Have you ever been on an eCommerce site you just don't trust? Perhaps there wasn't enough information about the products, you...
Article topics What is dropshipping? What are the benefits of dropshipping? What are the drawbacks of dropshipping? Is dropshipping legal? Is dropshipping eco-friendly? How do I...
Article topics Speed up your website Understand your target audience Start a blog Test the checkout process Try new things Review your title tags and meta...
Article topics What is a style guide? The key benefits of having a style guide The main components of a style guide How long...
Article topics What is a content calendar? What are the advantages of having a content calendar? What can you use a content calendar...
Article topics The benefits of video marketing Different ways you can use video marketing on your website What you need to make a...