Kokoon have designed and manufactured the world’s first sleep sensing headphones.
Their previous website developers had left the site, especially the checkout in a terrible state, meaning it was impossible for certain users to navigate between pages or through the checkout process.
- Perform a full QA check of the site, identifying and documenting any unknown issues.
- Correct coding errors which were preventing users from completing the purchasing journey.
- Redesign the checkout process to make it simpler to use and increase conversions.
Due to the high volume of mobile visitors to the site we had to ensure that all pages looked and functioned correctly on all of the major devices.
When we received the site it was impossible for Android users to checkout and very difficult for iOS users to complete a checkout, meaning that although they were getting a high volume of users to the site the number of orders was very low.
Xigen performed a full code audit of the site and correct all of the errors highlighted by our QA team. We then went on to re-design and re-develop the checkout process in order to make it simple to use and a pleasure to navigate on mobile devices.
“We have more than doubled daily revenue since launching your checkout, this is mostly due to us improving and ramping up marketing efforts, but that has been entirely enabled by having the confidence in reliable checkout that works for everyone which is down to you guys”.