Stay Ahead with Continuous Performance Insights

For eCommerce businesses, standing still means falling behind.

Technology is evolving rapidly. Security threats emerge daily. Competitors pivot their strategies, and customer expectations never stop shifting. Every one of these factors can impact your website’s performance and marketing ROI.

Without regular reviews, small issues can snowball into big problems: a drop in site speed, broken tracking, outdated SEO tactics, or missed opportunities in your PPC campaigns. These blind sports cost you traffic, conversions, and revenue.

That’s why the Xigen Ecommerce Performance Program is built on regular, structured audits and reviews. These aren’t just box-ticking exercises, but strategic touchpoints designed to uncover growth opportunities, prevent costly mistakes, and give you the confidence to make data-driven decisions that keep you ahead of the curve.

SEO audits

Ensure your site stays visible and competitive in search results

Tech stack reviews

Identify outdated or inefficient tools holding you back

Marketing health checks

Keep campaigns performing at their best

Competitor benchmarking

Spot gaps and opportunities in your market position

Much more

Every aspect of the Programme is designed to keep your presence ahead

eCommerce Performance Programme Levels

We offer four pricing tiers for the eCommerce Performance Program. Pay monthly and cancel at any time (with 30 days notice).

Start

For early-stage ecommerce teams needing foundational support across marketing, tracking, and site health.

£849 per month

Quarterly review sessions for:

Sprout

For growing brands with active campaigns looking to optimise SEO/PPC and plan for scalable growth.

£2,325 per month

Everything in 'Start' plus:

Monthly audits:

Quarterly review sessions for:

Scale

For established eCommerce brands ready to enhance performance, UX & automation across multiple channels.

£4,425 per month

Everything in 'Sprout' plus:

Monthly audits:

Quarterly review sessions for:

Surge

For enterprise teams with complex needs, seeking strategic, technical, and onsite support to accelerate growth.

£11,625 per month

Everything in 'Scale' plus:

Monthly audits:

Quarterly review sessions for:

Why Xigen?

We’ve got over twenty years building high-performing websites for brands big and small, and build long-term partnerships with our clients. With deep expertise across ecommerce strategy, UX, performance marketing, and technical optimisation, we bring a holistic approach to your digital growth.

From startups to enterprise retailers, we ensure every audit, review, and planning session delivers real value. We’re fully committed to your long-term success.

OUR CASE STUDIES

Client Success Stories

Explore how we’ve helped leading brands achieve outstanding results through tailored digital solutions. From boosting online visibility to optimising ad performance and streamlining user experiences, our work speaks for itself. Discover how our strategic approach has made a measurable impact for clients across various industries — delivering real results, building long-term partnerships, and driving sustained success.

JJ Roofing

JJ Roofing is the largest roofing merchant in North London, focused on sourcing and supplying quality roofing materials to trade and commercial customers, at competitive prices.

Lockdown restrictions due to Covid resulted in an unprecedented demand for online sales so JJ Roofing turned to Xigen for a best-in-class eCommerce website. Xigen developed a new high performance eCommerce site, fast and uncluttered, with a mobile-first design – providing users with low friction user journeys, a simple checkout process and personalised shopping experiences.

BAI website on tablet and phone

B.A. International

B.A. International, a global leader in dental equipment, needed a high-performance eCommerce platform to reflect its reputation for innovation and serve its growing international customer base. They partnered with Xigen to design and build a high-end WooCommerce website tailored to their specialist product range and multilingual audience.

The new site delivers a premium user experience with streamlined navigation, optimised product presentation, and robust international functionality. Built for scalability, the platform supports B.A. International’s operational growth while reinforcing brand authority across markets.

Xigen continues to provide ongoing support and strategic input, helping the brand roll out to new territories and ensuring the platform remains fast, secure, and aligned with evolving customer expectations.

HairCo website on desktop and phone

HairCo & Beauty

HairCo & Beauty, a fast-growing hair and beauty brand, approached Xigen after experiencing poor conversion performance from their existing PPC campaigns. Their previous agency struggled to turn ad impressions into meaningful results, leading to wasted budget and missed opportunities.

We carried out a full audit, restructured their Google Ads account, and redesigned their website to better support user journeys and conversion intent. By aligning ad strategy with a higher-converting on-site experience, we dramatically improved campaign performance.

The result was a significant uplift in conversion rates and a far more efficient use of ad spend, allowing HairCo & Beauty to scale their digital marketing confidently and cost-effectively.

Posted on Google Google
Holly Grey
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We’ve had a fantastic experience working with Xigen! They truly feel like an extension of our in house team. No project is too big or too small, and they’re always willing to roll up their sleeves and work through challenges with us as a fast-growing SME. They’ve been especially valuable in helping us improve our automations, integrations, and overall use of tools to support the business. What stands out is their ability to balance short-term MVP thinking with longer-term, scalable solutions, making sure what we build now sets us up for future growth. And if an integration or solution doesn’t already exist, they’re proactive in helping design and implement something tailored to our needs. A big shoutout to Jordan, who’s been fantastic - open, approachable, and always proactively thinking of ways to work WITH us to combat our challenges! We’d have absolutely no hesitation recommending Xigen. :D
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Michael Grant
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We contacted Xigen as our website was due a major update and migration to a new server which involved taking it from a very outdated platform and bringing it up to date with the latest security features and hardware. The team quickly came up with a solution and a fair price for the amount of work involved. They were in constant communication with us so we knew how the project was going and extremely professional/efficient. Once the website was live and thoroughly tested they were on hand to resolve any issues we had or questions answered even with follow up emails after completion to make sure everything was still running as intended. I can't thank them enough or praise them enough for their outstanding service and knowledge.
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Delroy Dore
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The service provided by this company is excellent, this enables us to grow our online markets, well recommended!
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Vince at Camille
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Camille have worked with numerous agencies over many years but so far Xigen are proving to be one of the best in terms of return on investment for our Google PPC. The team at Xigen have taken the lead and are driving results. I highly recommend them.
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chris nicolas
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We at One Light UK want to extend our heartfelt thanks to Xigen for developing our B2B website. With complex Unleashed software integrations, they delivered beyond expectations. James, Dan, Sophia, and Anna were fantastic, and Nicola was pivotal in supporting us and getting it over the line. The result truly represents our company and is already benefiting our customers." Thanks again and we look forward to working with you further.
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Luke Stone
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Working with Sofia has been a great pleasure and has provided great results on our new website!
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Holly
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Xigen transformed a limited, off-the-shelf booking tool into a personalised, scalable solution that integrates perfectly with our lead-gen funnel. The bespoke consult-booking journey they helped us create was cleverly implemented on top of our existing Dentally plug-in, giving us a fast, effective way to overcome our barriers without needing to overhaul software that’s deeply embedded in the business. This change has immediately helped us hit record booking numbers, dramatically shorten our lead-to-consult window, and lift conversion across the board. The integration feels smooth, intentional, and genuinely thought-through, and their support has been consistently hands-on and felt like a talented extension of our in-house team. It’s made a real, measurable difference. Highly recommend.
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Alex Norman
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A big thank you to the team at Xigen for their speedy and professional support in launching our new French website. Their responsiveness and efficiency made the process far smoother than it could have been - we’re really pleased with the result.
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Peter Symonds
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Xigen helped us with our Google Ads and we've seen a great uplift in performance. Excellent agency to work with, would highly recommend!
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Anna Pereshybkina
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Great company with professional, creative and supportive team

LET'S TALK

Benefit from our eCommerce Performance Program

Discover how our eCommerce Performance Program can help you drive growth and achieve measurable results. Fill out the form below to get started and we’ll get back to you within 24 hours.

    Frequently Asked Questions

    Can I cancel at any time?

    Yes, the program is flexible. You can cancel with just 30 days’ notice.

    Is there a minimum commitment?

    No long-term contracts. You pay monthly and can leave whenever you choose, just with 30 days’ notice.

    Will I need to pay extra for changes to my site?

    The program includes audits, reviews, and strategic recommendations. Implementation of changes may incur additional costs, depending on the scope. We’ll always discuss this with you upfront.

    Will you need access to my systems?

    Yes, to deliver accurate audits and reviews, we’ll need access to key platforms and tools that you’re using to track and measure performance.

    Which systems do you need access to?

    It depends on the program tier that you’re on. But typically, we’ll request access to your CMS, analytics (e.g. GA4), tag manager, as well as any ad platforms (Google Ads, Meta), CRM, and any other relevant marketing or ecommerce tools.

    What if I don’t have all the systems you ask for?

    No problem. We’ll tailor the program to fit your current setup and help you identify any gaps that could be holding back performance.

    Can you work with our internal team?

    We work collaboratively with your team, acting as an extension of your business. Whether you have in-house marketers, developers, or no team at all, we adapt to support you.

    Can I upgrade or downgrade my plan?

    Absolutely! You can move between tiers as your needs evolve. Just let us know and we’ll guide you through the transition.

    Do you offer bespoke packages?

    Yes, if none of the tiers fit your exact needs, we can create a custom plan tailored to your business.