Our goal was to plan, rebuild and migrate to a new e-commerce technology, with the scalability required for future growth. The new website would also benefit from a responsive front-end and a re-design to coincide with a full rebrand of the business.
In addition, the former e-commerce offering was heavily integrated with a back-end order management system. One of our foremost challenges was to maintain a seamless service during the migration to Magento.
We also needed to help with the adjustment process for the business. As key day-to-day workflows would change it was important to make sure staff had a system that was accessible and intuitive.